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- Pokegathering.com | Shipping, Returns & Pre-Orders Policy
SHIPPING,RETURNS, & PRE-ORDERS Return Policy Due to the nature of sealed product in the TCG industry, we do not offer returns. That said, if something arrives damaged or not as described, send us an email and we'll make sure to fix it. Alex@PokeGathering.com Cancellations can be requested prior to shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made. Email Alex@PokeGathering.com with the Subject line: "CANCEL ORDER #..." SHIPPING & PRE-ORDER POLICY Orders will typically ship within 24-48 hours of payment. For back order and Pre-Order items, please see item description for shipping times. Pre-Order Policy: Please Read before placing a Pre-Order… When ordering a Pre-Order (or Back-Order item) on Pokegathering.com, all other items in the cart will be shipped with the Pre-Order item. That means If a Pre-Order item ships in 1 month, you'll need to wait 1 month for all other items in the cart. If you want non-pre-order items shipped right away, please add them to a separate cart and check-out with a separate order. Orders cannot be partially fulfilled or partially cancelled. Pre-Order and Back-Order purchases will be charged to your Card/PayPal immediately upon purchase. Orders can be cancelled before shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made. Email Alex@PokeGathering.com with the Subject line: "CANCEL ORDER #..."
- TERMS & CONDITIONS | Pokegathering.com
TERMS & CONDITIONS CUSTOMER CARE Welcome to PokeGathering.com! We are dedicated to providing you with the best Japanese and English Pokemon cards. Our Customer Care team is here to assist you with any queries you may have. Whether it's about our products, your order, or anything else, we are committed to ensuring your satisfaction. WHOLESALE INQUIRIES Interested in selling our premium Pokemon cards? We welcome wholesale inquiries from retailers. Partner with us to offer your customers top-quality products and expand your business. Contact us with your details, and let's take your retail offerings to the next level! PRIVACY & SAFETY At PokeGathering.com, we value your privacy and are committed to safeguarding your personal information. Our privacy policy outlines how we use and protect your data, including the measures we take to secure online transactions. Rest assured, your privacy is a top priority for us. PAYMENT METHODS - Credit / Debit Cards / PayPal & More